Appointment confirmations
It calls before the appointment, so you hear about cancellations early and can fill the slot.
Opt-in outbound calls
Let Merhallo make the calls you need to make.
Appointment confirmations, reminders, missed-call callbacks, a first conversation with someone who filled in a form: the assistant makes the calls that always get put off, on your behalf, and writes the result to your dashboard.
- Opted-in contacts only
- At the times you set
- Every result in your dashboard
Outgoing call
Hello Sophie, this is Studio Lily calling. I’d like to confirm your hair colour appointment tomorrow at 2:30 pm.
Yes, I’ll be there. Could I come half an hour later, though?
I’ll note 3 pm. The salon will confirm availability and send you a message.
Thank you so much.
You’re welcome, have a lovely day!
Appointment confirmed
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How it works
Live in three steps
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Hand over the list
Choose who it calls and why: a confirmation, a reminder, a callback or a first conversation.
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Set the calling hours
The assistant calls only on the days and at the times you allow.
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See the result
Confirmed, rescheduled, no answer: the result and recording of every call are in your dashboard.
What you gain
The calls that always got put off now get made.
Reminders
It reminds customers of a service, a check-up, a payment or a delivery date.
Lead calls
Within minutes, it calls people who filled in a form, asks what they need and hands the ready ones over to you.
Missed-call callbacks
It calls back customers who couldn’t reach you and takes their request.
Satisfaction calls
It asks how the service went, so you hear about a complaint before it grows.
Consent and calling hours
Calls are made only to people who have agreed to be contacted, at the times you set.
Outgoing calls are made only to people who have agreed to be contacted, at the times you set.
Industries that use it most
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Clinics and healthcare
Takes appointment requests and speaks to international patients in their own language.
Customer“I’d like to book a scale and polish.”
Assistant“Of course. Which day suits you?”
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Appointments
Multilingual patients
Pre-visit information
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Beauty salons and hairdressers
Takes the booking while your hands are full, and answers questions about services and prices.
Customer“Do you have anything on Saturday for a hair colour?”
Assistant“Saturday at 11 am and 2:30 pm are both free.”
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Appointments
Price questions
Preferred stylist
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Real estate agencies
Answers listing questions and takes viewing appointments, so you don’t lose a prospective buyer.
Customer“Is the three-bedroom flat on your website still for sale?”
Assistant“Yes, the one in Riverside is still available. Would you like to view it?”
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Listing questions
Viewing appointments
Lead screening
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Opt-in outbound calls
Frequently asked questions
No. Merhallo only calls people who have a relationship with your business and have agreed to be called. It can’t be used for unsolicited bulk marketing calls.
Your business number that’s connected to Merhallo. If the customer calls back, the assistant or your team answers.
It tries again as many times as you set. Either way, the result is written to your dashboard.
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