Open out of hours too
Nights, weekends, public holidays: callers always reach someone.
AI receptionist
A receptionist who never takes a day off and is never engaged.
Merhallo answers your phone on your behalf. It greets the caller, answers their questions, takes a message and puts a summary of the call in your dashboard. You get on with your work, and nobody goes unanswered.
- Open 24/7
- Several calls at once
- A summary of every call
Incoming call
Harper Law Office, hello!
I’d like to speak to a lawyer about a tenancy agreement.
Of course. Briefly, are you the tenant or the landlord?
The landlord. My tenant hasn’t paid for two months.
Noted. One of our lawyers will call you today for an initial consultation.
Consultation request taken
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How it works
Live in three steps
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Greets the caller
It picks up in the first second with your business name, in the voice and tone you choose.
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Listens and answers
It answers questions about your address, prices or opening hours from the information you provide. It doesn’t make up what it doesn’t know.
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Leaves you the note
The caller’s name, number and request are in your dashboard, with the recording and a summary.
What you gain
Everything you’d expect from a receptionist, without a break.
No engaged tone
It answers every call that comes in at once, each one separately.
Answers from your information
Add your website, your price list or your FAQs, and the answers come from there.
The same care in every language
It detects the caller’s language and speaks more than 20, including English, German and Turkish.
Everything on record
An audio recording, a transcript and a short summary are ready after every call.
Predictable cost
A fixed monthly plan with a set number of minutes. No surprises.
Industries that use it most
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Clinics and healthcare
Takes appointment requests and speaks to international patients in their own language.
Customer“I’d like to book a scale and polish.”
Assistant“Of course. Which day suits you?”
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Appointments
Multilingual patients
Pre-visit information
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Real estate agencies
Answers listing questions and takes viewing appointments, so you don’t lose a prospective buyer.
Customer“Is the three-bedroom flat on your website still for sale?”
Assistant“Yes, the one in Riverside is still available. Would you like to view it?”
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Listing questions
Viewing appointments
Lead screening
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Law firms
Listens to people who call your firm, and takes the matter and contact details ready for an initial consultation.
Customer“I’d like to speak to a lawyer about a tenancy agreement.”
Assistant“Of course. Briefly, are you the tenant or the landlord?”
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Initial consultation
Appointments
Confidentiality
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AI receptionist
Frequently asked questions
It doesn’t have to. Most businesses bring Merhallo in at peak times, out of hours or for the calls they can’t answer, so the team can focus on the customer in front of them.
The voice and the flow of conversation sound natural. If asked, the assistant says honestly that it is an AI.
Every call lands in your dashboard with its summary as soon as it ends. The caller’s name, number and request are ready for you there.
Other solutions
See all solutionsAlways have someone to answer your phone.
No card required · 30 free minutes · Set up in 5 minutes