Beauty salons and hairdressers

Who answers the phone while you’re holding the hairdryer?

Hairdressers, beauty salons, nail studios, barbers: Merhallo answers booking calls while you work. It takes the service, day, time and preferred stylist and puts them in your dashboard.

Try free for 14 days Try the live demo

Bookings 24/7
Preferred stylist noted
Service and price information

Merhallo is answering

Listen to the sample · Hair colour appointment

0:15

Everyday problems

Six moments when salons lose a booking

Hands full

Problem The phone rings in the middle of a colour. Either your client waits or the caller hangs up.

With Merhallo The assistant picks up, and you stay with the client in your chair.

Evening and Sunday calls

Problem Clients want to book after work, when the salon is closed.

With Merhallo It takes booking requests while you’re closed. In the morning you just add them to your diary.

No-shows

Problem The client booked in for Saturday at 2 pm doesn’t turn up, and the slot is wasted.

With Merhallo It calls ahead to confirm, so you can fill a slot that opens up.

Price questions

Problem “How much are highlights?” “How long does a keratin treatment take?” All day long.

With Merhallo It answers from the service list you add, then offers an appointment.

Stylist mix-ups

Problem The client asks for a particular stylist, and the note doesn’t say which.

With Merhallo It records the preferred stylist and the service separately.

Promotion periods

Problem After you announce a discount the line jams, and half the callers can’t get through.

With Merhallo It answers every call that comes in at once. Nobody hears an engaged tone.

Sample call

Hair colour appointment

Listen to the sample

0:15

This recording is a sample call produced with the Merhallo assistant’s voice.

Assistant

Studio Lily, hello!

Customer

Do you have anything on Saturday for a hair colour?

Assistant

Saturday at 11 am and 2:30 pm are both free.

Customer

2:30, please. With Sophie.

Assistant

Noted. The salon will send you a confirmation message.

What it does

It doesn’t just answer the phone. It makes calls for you too.

On incoming calls

Takes bookings with the service, day, time and preferred stylist
Answers questions about prices and how long a service takes
Gives your address and opening hours
Recognises regular clients by their number

On outgoing calls

Calls the day before to confirm an appointment
Calls clients who haven’t been in for a while with an offer
Calls people on the waiting list when a slot opens up

Outgoing calls are made only to people who have agreed to be contacted, at the times you set.

Live in three steps

1
Create your assistant

Enter your business name and pick an industry template. The greeting and the conversation flow come ready-made.
2
Train it and try it

Add your website, your menu or your FAQs. Choose a voice, then talk to it right in your browser.
3
Connect your number

Forward your line to Merhallo. Let it take every call, or only the ones you can’t answer.

Beauty & hair

Frequently asked questions

The assistant takes the booking as a request and says that confirmation will come from the salon. That way nothing gets double-booked, and you have the final say.

Yes. You decide what it shares. If you prefer, it steers the caller towards an appointment instead of giving a price.

It suits you best of all. The Starter plan works with one line and one assistant, so you never have to stop work for the phone.

No. Pick the beauty template and type in your services. It’s ready in about five minutes.