Hands covered in oil
Problem The phone rings while the mechanic is at the lift. Stopping work costs you, and so does not answering.
With Merhallo The assistant takes the call, and your mechanic carries on without interruption.
Independent garages, authorised service centres, tyre shops, car dealers: Merhallo answers servicing and breakdown calls. It takes the make, model, registration and the problem, and puts the appointment request in your dashboard.
Merhallo is answering
Listen to the sample · Service appointment
Problem The phone rings while the mechanic is at the lift. Stopping work costs you, and so does not answering.
With Merhallo The assistant takes the call, and your mechanic carries on without interruption.
Problem A call that ends at “my car is making a noise”: no model, no registration.
With Merhallo It asks for the make, model, year, registration and the problem every time.
Problem The customer calls three times a day to ask about their car.
With Merhallo When the car is ready, it calls the customer on your behalf to let them know.
Problem A driver who breaks down in the evening calls and reaches no one.
With Merhallo It answers 24/7, takes the location and the fault, and the request lands in your dashboard straight away.
Problem Nobody has time to call the customers whose regular service is due.
With Merhallo It calls customers who are due a service and takes their appointment request.
Problem A buyer sees the listing and calls, but the salesperson is out on a test drive.
With Merhallo It gives the vehicle details and takes a day and time for a test drive.
Listen to the sample
This recording is a sample call produced with the Merhallo assistant’s voice.
Assistant
Miller’s Garage, hello!
Customer
My car is due a service. When can you fit me in?
Assistant
May I take the make and model?
Customer
A 2019 Corolla, for the 15,000 km service.
Assistant
I’ve booked you in for Tuesday at 9:30 am. The garage will confirm.
Outgoing calls are made only to people who have agreed to be contacted, at the times you set.
Enter your business name and pick an industry template. The greeting and the conversation flow come ready-made.
Add your website, your menu or your FAQs. Choose a voice, then talk to it right in your browser.
Forward your line to Merhallo. Let it take every call, or only the ones you can’t answer.
If you add fixed-price jobs such as a regular service or a tyre change, it quotes them. It doesn’t invent a price for a fault; it takes the details and says your mechanic will call back.
It takes the location, the vehicle and the phone number, and the request lands in your dashboard as soon as the call ends. You decide which on-call number it gives out for emergencies.
You can set up a separate assistant and number for each branch and follow every call from a single dashboard.
Yes. On your behalf, it calls customers who have agreed to be contacted, reminds them their service is due and takes the appointment request.
Handles order, delivery and returns queries, and the line doesn’t jam during sales campaigns.
Customer“My order still hasn’t arrived after three days.”
Assistant“Let’s take a look. May I have your order number?”
Listen to the sample
Answers listing questions and takes viewing appointments, so you don’t lose a prospective buyer.
Customer“Is the three-bedroom flat on your website still for sale?”
Assistant“Yes, the one in Riverside is still available. Would you like to view it?”
Listen to the sample
Listens to people who call your firm, and takes the matter and contact details ready for an initial consultation.
Customer“I’d like to speak to a lawyer about a tenancy agreement.”
Assistant“Of course. Briefly, are you the tenant or the landlord?”
Listen to the sample
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