Peak service
Problem On a Friday night with a full dining room, the phone rings for minutes and nobody can get to it.
With Merhallo It answers every call that comes in at once, so your team stays on the floor.
The waiters are at the tables, the chef is at the stove, the till is busy. Merhallo answers reservation and takeaway calls 24/7. It takes the party size, time, address and any notes in full and puts them in your dashboard.
Merhallo is answering
Listen to the sample · Delivery order
Problem On a Friday night with a full dining room, the phone rings for minutes and nobody can get to it.
With Merhallo It answers every call that comes in at once, so your team stays on the floor.
Problem In the noise, the address is misheard and an item is left off the order.
With Merhallo It reads the order back item by item and confirms a returning customer’s address.
Problem A guest who calls in the morning or late at night reaches no one and rings another place.
With Merhallo It takes reservation requests while you’re closed. They’re waiting in your dashboard in the morning.
Problem “Do you have gluten-free options?” “Is there parking?” Questions like these interrupt service.
With Merhallo It answers from the menu and venue details you add. It doesn’t make up what it doesn’t know; it takes a note.
Problem A request for a big birthday or a company dinner gets forgotten in the rush.
With Merhallo It collects the date, party size and special requests and passes them to you with a summary.
Problem A tourist calls, the person on the phone doesn’t speak the language, and the booking is lost.
With Merhallo It detects the caller’s language and speaks more than 20 languages with the same fluency.
Listen to the sample
This recording is a sample call produced with the Merhallo assistant’s voice.
Assistant
The Olive Table, hello!
Customer
Two lamb wraps and a lemonade, for delivery please.
Assistant
Mr Shaw, to 12 Mill Lane again?
Customer
Yes, same address.
Assistant
Your order is in. It’ll be at your door in about 35 minutes.
Outgoing calls are made only to people who have agreed to be contacted, at the times you set.
Enter your business name and pick an industry template. The greeting and the conversation flow come ready-made.
Add your website, your menu or your FAQs. Choose a voice, then talk to it right in your browser.
Forward your line to Merhallo. Let it take every call, or only the ones you can’t answer.
Yes. It takes the items, quantities, address and payment preference, then reads the order back for confirmation. The order appears in your dashboard as soon as the call ends; with a compatible setup it can also be sent straight to your order screen.
It doesn’t make things up. It only works with the menu and information you add. When it isn’t sure, it takes a note from the caller and passes it to your team.
No. Your guests call the same number; you forward the line to Merhallo. If you prefer, the assistant only takes the calls you can’t answer.
The assistant takes the reservation as a request and says that confirmation will come from you. The final decision is always yours.
Takes appointment requests and speaks to international patients in their own language.
Customer“I’d like to book a scale and polish.”
Assistant“Of course. Which day suits you?”
Listen to the sample
Takes the booking while your hands are full, and answers questions about services and prices.
Customer“Do you have anything on Saturday for a hair colour?”
Assistant“Saturday at 11 am and 2:30 pm are both free.”
Listen to the sample
Never misses a late-night booking call, and speaks to guests in their own language.
Customer“Haben Sie im Juli ein Doppelzimmer frei?”
Assistant“Gerne. Für welche Daten genau?”
Listen to the sample
No card required · 30 free minutes · Set up in 5 minutes