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Your phone rings,
Merhallo answers.

The AI assistant that answers your business phone 24/7 and, when needed, calls your customers on your behalf. It handles questions, takes bookings and orders, confirms appointments, and puts a recording and summary of every call in your dashboard.

Try free for 14 days Try the live demo

No card required · 30 free minutes · Set up in 5 minutes

< 1 sec
response time
24/7
non-stop
20+
languages

The Olive Table

Merhallo is answering

0:00
Reservation added to your dashboard
Live demo

Stop reading,
start talking.

Pick a scenario, switch on your microphone and talk like one of your customers. No account needed.

Who would you like to talk to?

Language

Create my assistant

No account or card · 90-second demo · Microphone access only

Ready Your browser will ask for microphone access. How was that?

Say hello…

You can set up the same assistant for your own business in five minutes.

Missed-call calculator

Every unanswered call is a customer ringing your competitor.

At peak times, after hours, at the weekend… Every time you can’t pick up, an order, a booking or a sale goes elsewhere. Work it out with your own numbers.

Revenue you lose each month

₺

Estimate: calls × 30 days × conversion rate × customer value.

Let Merhallo take those calls
Features

Everything you’d expect from a receptionist. Tireless, and on every line at once.

Answers every call in the first second

Night, weekend or lunchtime rush — it makes no difference. It picks up every call, even when they all come in at once. No engaged tone, no hold music.

+90 532 ••• 41 07 0:42
+49 151 ••• 88 20 1:15
+90 216 ••• 12 33 0:08

20+ languages, like a native

It detects the caller’s language on its own and switches to it. You choose a separate, natural voice for each language.

Türkçe Deutsch English العربية Русский Français +15

Takes orders and bookings

It takes the reservation, appointment or order and puts it straight into your system. Orders go to the kitchen, appointments to the calendar.

New order #4E0C

2 × Lamb wrap · 1 × Lemonade

Sent to the kitchen

1:34

Summary

Caller asked for a haircut appointment on Saturday at 2:30 pm. Name and phone number taken.

Full name

Zeynep Arslan

Request

Appointment, Saturday 2:30 pm

Every call on record

Audio recording, transcript, summary and the details the caller left — in your dashboard the moment the call ends.

Recognises your callers

It knows your regulars by their number and greets them by name. No asking for the address or the last order all over again.

“Welcome back, Mr Shaw. Shall we deliver to 12 Mill Lane again?”

Trained in five minutes

Pick your industry template, add your website or price list, choose a voice you like. No code, no technical team.

Works with your own number

Use your existing landline, mobile or business number. If you prefer, we’ll give you a new number too.

Solutions

It doesn’t just answer the phone. It makes calls for you too.

Merhallo does more than answer incoming calls: it takes appointments, confirms them and has the first conversation with your leads. All with the same assistant, in the same dashboard.

Incoming calls

An answer in the first second for everyone who calls

Incoming call

Hello, do you have a table for four tomorrow evening?

Of course. What time were you thinking of?

Reservation request taken

  • Call answering

    It takes every call, or only the ones you can’t answer. No engaged tone, no hold music.

  • Appointments and reservations

    It takes the day, time, party size and any notes, and the request lands in your dashboard.

  • Orders and service requests

    It takes the order, the fault report or the support request in full.

  • Answering questions

    It answers questions about prices, your address, opening hours and more from the information you provide.

Outgoing calls

It calls on your behalf and writes up the result for you

Outgoing call

Hello Sophie, I’m calling from Studio Lily. I’d like to confirm your appointment tomorrow at 2:30 pm.

Yes, I’ll be there.

Appointment confirmed

  • Appointment confirmations and reminders

    It calls before the appointment and gets a confirmation. You hear about cancellations early, and your slot doesn’t sit empty.

  • Lead calls

    Within minutes, it calls people who filled in a form or asked for information, asks what they need and hands the ready ones over to you.

  • Missed-call callbacks

    It calls back customers who couldn’t reach you, and takes their request or arranges an appointment.

  • Satisfaction and updates

    It asks how the service went, and reminds customers of a delivery, a service or a payment date.

Outgoing calls are made only to people who have agreed to be contacted, within the hours you set.

20+ languages, like a native

Whatever language your customer calls in.

The assistant recognises the caller’s language in the first sentence and switches to it. Pick a native-sounding voice for each language.

How it works

Live in three steps.

Five minutes after you sign up, your assistant can take its first call.

  1. 01

    Create your assistant

    Enter your business name and pick an industry template. The greeting and the conversation flow come ready-made.

  2. 02

    Train it and try it

    Add your website, your menu or your FAQs. Choose a voice, then talk to it right in your browser.

  3. 03

    Connect your number

    Forward your line to Merhallo. Let it take every call, or only the ones you can’t answer.

Try free for 14 days
Industries

An assistant that knows your business.

There’s a ready-made conversation flow for every industry. Pick one and add your own details.

See all industries

Restaurants and cafés

Answers the phone when service is at its busiest, and takes reservations and takeaway orders.

Customer“Two lamb wraps and a lemonade, for delivery please.”

Assistant“Mr Shaw, to 12 Mill Lane again?”

Listen to the sample

0:14
Reservations Takeaway orders Menu questions
Explore this industry

Clinics and healthcare

Takes appointment requests and speaks to international patients in their own language.

Customer“I’d like to book a scale and polish.”

Assistant“Of course. Which day suits you?”

Listen to the sample

0:13
Appointments Multilingual patients Pre-visit information
Explore this industry

Beauty salons and hairdressers

Takes the booking while your hands are full, and answers questions about services and prices.

Customer“Do you have anything on Saturday for a hair colour?”

Assistant“Saturday at 11 am and 2:30 pm are both free.”

Listen to the sample

0:15
Appointments Price questions Preferred stylist
Explore this industry

Hotels and accommodation

Never misses a late-night booking call, and speaks to guests in their own language.

Customer“Haben Sie im Juli ein Doppelzimmer frei?”

Assistant“Gerne. Für welche Daten genau?”

Listen to the sample

0:15
Reservations 20+ languages Night shift
Explore this industry

Auto repair and car dealers

Books service appointments and logs faults, taking the make, model and registration.

Customer“My car is due a service. When can you fit me in?”

Assistant“May I take the make and model?”

Listen to the sample

0:17
Service appointments Fault reports Test drives
Explore this industry

E-commerce

Handles order, delivery and returns queries, and the line doesn’t jam during sales campaigns.

Customer“My order still hasn’t arrived after three days.”

Assistant“Let’s take a look. May I have your order number?”

Listen to the sample

0:13
Delivery queries Return requests Order confirmation
Explore this industry

Real estate agencies

Answers listing questions and takes viewing appointments, so you don’t lose a prospective buyer.

Customer“Is the three-bedroom flat on your website still for sale?”

Assistant“Yes, the one in Riverside is still available. Would you like to view it?”

Listen to the sample

0:17
Listing questions Viewing appointments Lead screening
Explore this industry

Law firms

Listens to people who call your firm, and takes the matter and contact details ready for an initial consultation.

Customer“I’d like to speak to a lawyer about a tenancy agreement.”

Assistant“Of course. Briefly, are you the tenant or the landlord?”

Listen to the sample

0:18
Initial consultation Appointments Confidentiality
Explore this industry

Field service and repairs

Logs the repair request and notes the appliance, brand and address in full.

Customer“My boiler is leaking. Can someone come today?”

Assistant“Sorry to hear that. May I have the boiler brand and your address?”

Listen to the sample

0:18
Repair tickets Appliance and address Visit confirmation
Explore this industry
Dashboard

Who called, what did they want, what happened? All on one screen.

No need to wait by the phone. Listen to the call, read the transcript or just skim the summary.

  • Audio recording and transcript
  • A written summary of every call
  • Name, phone number and request left by the caller
  • Minutes used and call statistics
merhallo.com/panel

Today

18

Minutes this month

312

Left details

9

Calls

Z

Zeynep Arslan

Appointment, Saturday 2:30 pm

1:34
K

Klaus Meier

Doppelzimmer 12.–19. Juli

2:08
☎

+90 533 ••• 20 14

2 × Lamb wrap · 1 × Lemonade

0:58
Pricing

An assistant for a month, at the cost of an employee for a day.

14-day free trial on every plan. No contract, cancel any time.

₺ TRY $ USD € EUR

Starter

For single-line businesses

1.990 ₺ /mo

Extra minute: 9,90 ₺

Start free
  • 200 call minutes
  • 1 assistant, 1 number
  • 24/7 call answering
  • Recording, transcript and summary
  • Ready-made industry templates
  • Email support
Most popular

Business

For busy lines and multilingual customers

4.490 ₺ /mo

Extra minute: 9,90 ₺

Start free
  • 500 call minutes
  • 3 assistants, 2 numbers
  • Automatic switching across 20+ languages
  • A dedicated voice per language
  • Knowledge base: website and files
  • Priority support

Pro

Orders, appointments and system integration

8.990 ₺ /mo

Extra minute: 8,90 ₺

Start free
  • 1,000 call minutes
  • 10 assistants, 5 numbers
  • Order / POS / booking integration
  • Caller recognition by number
  • Order status lookup
  • Setup support and an account manager

Enterprise

For chains and call centres

Custom

Get a quote
  • Custom minute pool
  • Unlimited assistants and numbers
  • Custom integrations
  • SLA and GDPR/KVKK agreements
  • Your own custom voice
  • Dedicated team

Prices exclude VAT.

FAQ

Questions, answered.

Didn’t find your answer?

Write to us, or simply ask the assistant itself. We usually reply the same day.

Chat on WhatsApp Send an email Ask the assistant out loud
  • 14-day free trial
  • No card required
  • Set up in 5 minutes

No. Your customers keep calling the same number. You forward your line to Merhallo, and the assistant takes either every call or only the ones you can’t answer. If you don’t have a number yet, we can provide a new business number.

Creating and training the assistant takes about five minutes, and you can try it the same day by talking to it in your browser. Connecting your number depends on the type of line and is usually done the same day.

The voice and the flow of conversation sound naturally human; most callers never ask. If they do, the assistant says honestly that it is an AI. You can also state it upfront in the greeting if you prefer.

It doesn’t make things up. It only works with the information you give it. If it has no answer, it takes the caller’s name, number and request and leaves a note in your dashboard so your team can call back.

It answers them all at the same time. Depending on your plan, 2 to 10 simultaneous calls are supported; on the Enterprise plan the limit is set to fit your needs.

Yes. It makes calls on your behalf for appointment confirmations, reminders, missed-call callbacks and lead conversations. Outgoing calls are made only to people who have agreed to be contacted, at the times you set.

More than 20, including English, German, Turkish, Arabic, Russian and French. It detects the caller’s language on its own and switches to it, and you can choose a different voice for each language.

Calls are visible only in your account. Recordings travel over an encrypted connection and are stored separately for your account. A privacy notice and a data processing agreement are included in every plan.

The assistant keeps working. Extra minutes are billed at the per-minute rate stated in your plan. You can upgrade at any time.

Let Merhallo take your next call.

14 days free, 30 minutes on us. No card details needed.

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